| Coach Manager | Tour Booking System | Vehicle Maintenance System | |||
|---|---|---|---|---|---|
| Basic | Advanced | Basic | Advanced | Basic | Advanced |
| 8th November | 9th November | 14th November | 15th November | ||
| 3rd December | 4th December | 10th December | 11th December | ||
| 17th December | 18th December | ||||
| 8th January | 9th January | 3rd January | 4th January | 24th January | 25th January |
| 7th February | 8th February | 21st February | 22nd February | ||
| 26th February | 27th February | ||||
| 11th March | 12th March | 26th March | 27th March | 7th March | 8th March |
| 4th April | 5th April | 9th April | 10th April | ||
| 16th April | 17th April | ||||
| 13th May | 14th May | 9th May | 10th May | 30th May | 31st May |
| 4th June | 5th June | 10th June | 11th June | ||
| 24th June | 25th June | ||||
| 11th July | 12th July | 23rd July | 24th July | 2nd July | 3rd July |
| 6th August | 7th August | 13th August | 14th August | ||
| 20th August | 21st August | ||||
Coach Manager - Course Content
| Basic Course (Coach Manager Express & Coach Manager) | Advanced Course (Coach Manager) |
|---|---|
| Setup | Setup |
| Clients | Security |
| Drivers & Vehicles | Data Titles & Codes |
| Quotations | User Defined Reports |
| Private Hire & Contract Bookings | Pricing System |
| Diary, Allocations & Scheduling | Locations & Pricing |
| Coach Manager Connect & CHX | Driver, Vehicle & Day Logs |
| Reports | Driver Duties |
| Work Tickets | Design of Grids (including Use of Warnings) |
| Invoices & Sales Ledger | Driver Hours Checks |
| System Administration & Backup | Coach Manager Online & CHX |
| Licence Check integration | Licence Check integration |
| Driver walk around check application | Driver walk around check application |
| New Features | New Features |
Tour Booking System - Course Content
| Basic Course (Setup) | Advanced Course (Operation) |
|---|---|
| Setup | Clients & Agents |
| Parameters & Security | Departures |
| Seating Plans, Pick-up Points, Accommodation & General Items | Passenger Bookings (Direct & Agent) |
| Tours | Invoices |
| Tour Departures | Reports |
| Tour Vehicles | Sales Ledger & Financial Reports |
| Website Design & Setup | System Administration & Backup |
Vehicle Maintenance System - Course Content
| Basic Course (VMS Express & VMS) | Advanced Course (VMS) |
|---|---|
| Setup | Setup of Bays & Locations |
| Statutory Safety Requirements | The use of the Workshop planner |
| Maintenance Items | The use of the allocations grid |
| Activities | Warnings and how they are managed |
| Vehicles | Workshop Optimiser |
| Scheduled Activities | Insurance & Certificates |
| Activity Diary & Six Month View | Accidents & Incidents |
| Employees | Security |
| Defects & Nil Defects | Employee Skills |
| Unscheduled Activities | Employee Log |
| Job Cards (Including Overview of EJC) | Activity Rate Analysis |
| Tyre Module overview | Job Cards (Including Overview Of EJC) |
| Reports | Walkaround Check Overview |
| System Administration & Backup | Tyre Module overview |
| Walkaround Check Overview | DVSA Earned Recognition |
| DVSA Earned Recognition | Stock Control Module (where applicable) |
| Questions & Answers | Invoicing & Sales Ledger Module (where applicable) |
| Questions & Answers |
Course places are free of charge to clients with a current subscription or software maintenance agreement and are limited as follows:
| System | Users | Free places per annum |
|---|---|---|
| Coach Manager | 1 to 5 | 2 |
| 6 or more | 4 | |
| Coach Manager Express | 1 to 5 | 1 |
| 6 or more | 2 | |
| Tour Booking System | 1 to 5 | 2 |
| 6 or more | 4 | |
| Vehicle Maintenance System | 1 to 5 | 2 |
| 6 or more | 4 | |
| Vehicle Maintenance System Express | 1 to 5 | 1 |
| 6 or more | 2 |
Courses are designed to provide users with a good working knowledge of the systems as detailed above. No previous system experience is necessary, however, it is recommended that users attending the Coach Manager or VMS advanced course, should have attended the appropriate basic course first. TBS users concerned solely with the day to day operation of the system, as opposed to the setup of the system, may attend just the advanced (Operation) course.
Places are strictly limited and must be booked in advance. Additional places are available for £195.00 excluding VAT.
Please note that courses are currently being held in the offices of our next door neighbour the Diocese of York. Attendees should report to our own reception first and will be escorted next door. From Q3 2019 courses will revert back onto our own site when our new client training centre opens.
Courses start at 10.00 hours and are generally finished by 16.00 hours. There is a short break for lunch. For further information about course content and availability please call us on 01904 692269.
A visual of the extension to our existing offices which will house our new client training centre. Construction will start in January 2019 and is scheduled to last six months.
