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Training - Training courses to help ensure clients get the maximum benefit from our software systems

Distinctive Systems - Software Training Courses

To help ensure clients get the maximum possible benefit from our systems, we hold regular training courses in our York offices. These are free of charge for all clients with a current software maintenance agreement.

Coach Manager Tour Booking System Vehicle Maintenance System
Basic Advanced Basic Advanced Basic Advanced
12th April 13th April 15th May 16th May 16th April *****************
21st May 22nd May ***************** ***************** ***************** *****************
26th June 27th June 12th July 13th July 13th June 14th June
23rd July 24th July ***************** ***************** ***************** *****************
22nd August 23rd August 13th August 14th August 8th August 9th August
6th September 7th September ***************** ***************** ***************** *****************
27th September 28th September 4th October 5th October 17th September 18th September
8th October 9th October ***************** ***************** ***************** *****************
8th November 9th November 14th November 15th November 24th October 25th October

Course Content

Courses are designed to provide users with a good working knowledge of the systems as detailed below. No previous system experience is necessary, however, it is recommended that users attending the Coach Manager or VMS advanced course, should have attended the appropriate basic course first. TBS users concerned solely with the day to day operation of the system, as opposed to the setup of the system, may attend just the advanced (Operation) course.

Coach Manager

Basic Course (Coach Manager Express & Coach Manager)

Advanced Course (Coach Manager)

Online Components Course (Coach Manager)

  • Setup
  • Clients 
  • Drivers & Vehicles
  • Quotations
  • Private Hire & Contract Bookings
  • Diary, Allocations & Scheduling
  • Coach Manager Connect & CHX
  • Reports
  • Work Tickets
  • Invoices & Sales Ledger
  • System Administration & Backup
  • Licence Check integration
  • Driver walk around check application
  • New Features
  • Setup 
  • Security
  • Data Titles & Codes
  • User Defined Reports
  • Pricing System
  • Locations & Pricing
  • Driver, Vehicle & Day Logs
  • Driver Duties
  • Design of Grids (including Use of Warnings)
  • Driver Hours Checks
  • Coach Manager Online & CHX
  • Licence Check integration
  • Driver walk around check application
  • New Features
  • Part 1 - Hosting at an ISP
  • Domain Names and Hosting at an Internet Service Provider
  • File Transfer Protocol (FTP) Client
  • Uploading Themes and Scripts
  • Coach Manager Online Website Basic Settings

Tour Booking System

Basic Course (Setup)

Advanced Course (Operation)

  • Setup
  • Parameters & Security
  • Seating Plans, Pick-up Points, Accommodation & General Items
  • Tours
  • Tour Departures
  • Tour Vehicles
  • Website Design & Setup
  • Clients & Agents
  • Departures
  • Passenger Bookings (Direct & Agent)
  • Invoices
  • Operations including Home Pick-ups
  • Reports
  • Sales Ledger & Financial Reports
  • System Administration & Backup

Vehicle Maintenance System

Basic Course (VMS Express & VMS)

Advanced Course (VMS)

  • Setup
  • Statutory Safety Requirements
  • Maintenance Items
  • Activities
  • Vehicles
  • Scheduled Activities
  • Activity Diary & Six Month View
  • Employees
  • Defects & Nil Defects
  • Unscheduled Activities
  • Job Cards (Including Overview of EJC)
  • Tyre Module overview
  • Reports
  • System Administration & Backup
  • Walkaround Check Overview
  • DVSA Earned Recognition
  • Questions & Answers
  • Setup of Bays & Locations
  • The use of the Workshop planner
  • The use of the allocations grid
  • Warnings and how they are managed
  • Workshop Optimiser
  • Insurance & Certificates
  • Accidents & Incidents
  • Security
  • Employee Skills
  • Employee Log
  • Activity Rate Analysis
  • Job Cards (Including Overview Of EJC)
  • Walkaround Check Overview
  • Tyre Module overview
  • DVSA Earned Recognition
  • Stock Control Module (where applicable)
  • Invoicing & Sales Ledger Module (where applicable)
  • Questions & Answers

All other course places are provided free of charge to clients with a current software maintenance agreement and are limited as follows:

System Users Free places per annum
Coach Manager 1 to 5 2
  6 or more 4
Coach Manager Express 1 to 5 1
  6 or more 2
Tour Booking System 1 to 5 2
  6 or more 4
Vehicle Maintenance System 1 to 5 2
  6 or more 4
Vehicle Maintenance System Express 1 to 5 1
  6 or more 2

Course places are strictly limited and must be booked in advance. Additional places are charged at £195.00 each excluding VAT.

Courses are held in the training room at our offices in York. Courses start at 10.00 hours and are generally finished by 16.00 hours. There is a short break at lunchtime for a light buffet. For further information about course content and availability please call: 01904 692269.

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