Distinctive Systems - Software Training Courses

To help ensure clients get the maximum possible benefit from our systems, we hold regular training courses in our York offices. These are free of charge for all clients with a current software maintenance agreement.

Coach Manager			Tour Booking System		Vehicle Maintenance System
Basic	Advanced	Online	Basic	Advanced	Basic	Advanced
17th Jan	18th Jan	19th Jan	24th Jan	25th Jan	10th Jan	11th Jan
14th Feb	15th Feb	16th Feb	21st Feb	22nd Feb	7th Feb	8th Feb
20th Mar	21st Mar	22nd Mar	27th Mar	28th Mar	6th Mar	7th Mar
17th Apr	18th Apr	19th Apr	24th Apr	25th Apr	3rd Apr	4th Apr
9th May	10th May	11th May	22nd May	23rd May	1st May	2nd May
19th Jun	20th Jun	21st Jun	26th Jun	27th Jun	12th Jun	13th Jun
10th Jul	11th Jul	12th Jul	17th Jul	18th Jul	3rd Jul	4th Jul
14th Aug	15th Aug	16th Aug	29th Aug	30th Aug	7th Aug	8th Aug
11th Sep	12th Sep	13th Sep	25th Sep	26th Sep	4th Sep	5th Sep
9th Oct	10th Oct	11th Oct	23rd Oct	24th Oct	2nd Oct	3rd Oct
20th Nov	21st Nov	22nd Nov	27th Nov	28th Nov	13th Nov	14th Nov
11th Dec	12th Dec	13th Dec	18th Dec	19th Dec	4th Dec	5th Dec

Course Content

Courses are designed to provide users with a good working knowledge of the systems as detailed below. No previous system experience is necessary, however, it is recommended that users attending the Coach Manager or VMS advanced course, should have attended the appropriate basic course first. TBS users concerned solely with the day to day operation of the system, as opposed to the setup of the system, may attend just the advanced (Operation) course.

Coach Manager

Basic Course (Coach Manager Express & Coach Manager)	Advanced Course (Coach Manager)	Online Components Course (Coach Manager)
Program Installation Setup Design & Use of Codes Clients Drivers & Vehicles Quotations Private Hire & Contract Bookings Diary & Allocations Functions Scheduling Confirmation Letters Reports Work Tickets & Invoices Sales Ledger & Financial Reports System Administration & Backup	Setup (including MapPoint, Email & Fax) Security Data Titles User Defined Reports Pricing System Locations & Location Pricing Driver, Vehicle & Day Logs Driver Duties Design of Diary & Allocations Grids (including Use of Warnings) Driver Hours Checks Coach Manager Online Contract Passengers	Part 1 - Hosting at an ISP Domain Names and Hosting at an Internet Service Provider File Transfer Protocol (FTP) Client Uploading Themes and Scripts Coach Manager Online Website Basic Settings

Tour Booking System

Basic Course (Setup)	Advanced Course (Operation)
Program Installation Parameters & Security Seating Plans, Pick-up Points, Accommodation & General Items Tours Tour Departures Tour Vehicles Website Design & Setup	Clients & Agents Departures Passenger Bookings (Direct & Agent) Invoices Operations including Home Pick-ups Reports Sales Ledger & Financial Reports System Administration & Backup

Vehicle Maintenance System

Basic Course (VMS Express & VMS)	Advanced Course (VMS)
Program Installation Setup Statutory Safety Requirements Maintenance Items Activities Vehicles Scheduled Activities Activity Diary & Six Month View Employees Defects & Nil Defects Unscheduled Activities Job Cards Reports System Administration & Backup	Security Employee Skills Employee Log Activity Rate Analysis Workshop Planner

Places on the Coach Manager Online course are charged at £195.00 each excluding VAT.

All other course places are provided free of charge to clients (excluding those with Subscription Editions) with a current software maintenance agreement and are limited as follows:

System	Users	Free places per annum
Coach Manager	1 to 5	2
	6 or more	4
Coach Manager Express	1 to 5	1
	6 or more	2
Tour Booking System	1 to 5	2
	6 or more	4
Vehicle Maintenance System	1 to 5	2
	6 or more	4
Vehicle Maintenance System Express	1 to 5	1
	6 or more	2

Course places are strictly limited and must be booked in advance. Additional places are charged at £195.00 each excluding VAT.

Courses are held in the training room at our offices in York. Courses start at 10.00 hours and are generally finished by 16.00 hours. There is a short break at lunchtime for a light buffet. For further information about course content and availability please call: 01904 692269.