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Distinctive Systems is the leading supplier of software for coach, bus and tour companies. Established for over 30 years, more than 1,000 operators rely on one or more of our latest Microsoft SQL Server based systems for the efficient management of their companies. Our main systems are our Coach Manager private hire and contract booking system, our Tour Booking System and our VOSA approved Vehicle Maintenance System.

Coach Manager is a start to finish solution for the management of private hire and contract work specially designed for coach, minibus and chauffeur operators. The software offers secure handling of bookings, easy and efficient allocation of vehicles and drivers, client confirmations, driver work tickets, invoicing and a built-in sales ledger with extensive financial reporting facilities.

Our Tour Booking System is a complete management solution for individual passenger reservations on extended tours, day excursions and express services. In addition to being a powerful back office system, TBS incorporates a fully automated data driven website for handling online reservations from travel agents and direct clients, with real-time payment processing and automatic emailing of confirmations.

Our Vehicle Maintenance System is a workshop management package specially designed for coach, bus and truck operators. Approved by VOSA, the software provides defect reporting, statutory inspection planning, scheduled and unscheduled maintenance activities, job cards and history recording. VMS streamlines the whole process and will help ensure records always meet the required standard.

Distinctive Systems

  • Industry leading software supplier
  • Established for over 30 years
  • More than 1,000 clients worldwide
  • Offices in UK, USA and Australia

Coach Manager

  • Private hires and contracts
  • Client confirmations and invoices
  • Vehicle and driver scheduling
  • Driver work tickets

Tour Booking System

  • Extended tours and day excursions
  • Back office and online bookings
  • Desktop and mobile client websites
  • Automatic emailing of confirmations

Vehicle Maintenance System

  • Workshop management
  • Statutory inspection planning
  • Defect reporting
  • Maintenance activity management
Software systems for coach based private hire and contract bookings, tours, day excursions and vehicle maintenance.

Distinctive Systems Launches “Where Is My Coach?”

Distinctive Systems is pleased to announce the launch of a new service called "Where Is My Coach?" which allows your clients to see the location of their allocated vehicle on the day of their booking.

Although there is no charge for the service itself, to use it our clients need to have GPS vehicle tracking from one of our many supported vendors and a Google asset tracking licence purchased from us.

When a private hire booking is taken, behind the scenes Coach Manager uploads a unique tracking reference to the whereismycoach.com website.  This reference can then be given to your client in the form of a short and friendly URL via their confirmation letter, via our new client pre-departure email or by phone.

When your client clicks on the URL they are taken to the whereismycoach.com website where they can view a Google map showing pushpins for their pick-up point, their destination and the location of their allocated vehicle or vehicles.  The website also displays the planned pick-up time, arrival time and back time, plus the first name of their allocated driver or drivers.

The website is both mobile device and desktop friendly, so your clients can check the location of their vehicle while they are waiting for it to arrive.

User definable setup facilities allow you to specify how long before and after the start and finish of the booking the vehicle position can be seen.  You can also limit the service to just selected clients, vehicles or booking movements if you want to.

Only very basic booking details are uploaded to the website, they are stored on a secure server in an encrypted format and can't be accessed without the unique tracking reference.  The details are also deleted soon after the booking is complete.

Click here to view the map for a sample booking.

Google Maps for Work Integration Released

Following the appointment of Distinctive Systems as a Google OEM Partner, we have now integrated Google Maps for Work into our Coach Manager private hire and contract booking system and its built-in price calculator.

Despite the very substantial cost of licensing Google Maps for Work, we are making the integration, including unlimited use of all mapping facilities, available entirely free of charge to all clients with a current software maintenance agreement.  Every Coach Manager user at every one of these clients is entitled to use the integration.

Google Maps for Work is the most advanced mapping solution on the market.  Business and other address lookups are virtually instantaneous thanks to the integration of Google Places, as are route calculations and the return of travel times, distances and latitudes/longitudes.  All the facilities of the familiar free version of Google Maps are integrated into Coach Manager including map, terrain, satellite and street views, draggable routes and real-time traffic information.

Clicking a location pushpin displays an information window with a street view thumbnail.  Clicking the thumbnail switches into full street view mode.  This gives sales staff a detailed understanding of local features and surroundings at pick-up points and destinations.

Google Maps is a worldwide solution, so, for the first time, we are now in a position to provide our many clients in Australia, New Zealand and many other countries with an integrated mapping solution.

By adding a Google asset tracking licence, clients who have GPS vehicle tracking from one of our many supported vendors can also display real-time vehicle positions directly within Coach Manager and utilise our new “Where Is My Coach?” service.

Latest News

Google Maps Integration Released

Following the appointment of Distinctive Systems as a Google OEM Partner, we have now integrated Google Maps for Work into our Coach Manager private…

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“Where Is My Coach?” Launched

Distinctive Systems is pleased to announce the launch of a new service called "Where Is My Coach?" which allows your clients to see the…

Read More

New Coach Manager GPS Vendors

Further to last year's release of the integration of GPS tracking directly into our Coach Manager private hire and contract booking system, we have…

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Work for Distinctive Systems

Installation, Training and Support Specialist Distinctive Systems is the UK’s leading supplier of software to the coaching industry with over 750 clients throughout…

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