To help ensure clients get the maximum possible benefit from our systems, we hold regular training courses at our York offices. Every member of our training team has been recruited from our client base and has several years of real world experience using our systems in an operational environment. As a result each is ideally placed to help you and your staff achieve the maximum benefit and utilisation from our systems. Courses are free of charge for all users with a current subscription or software maintenance agreement.
Coach Manager Tour Booking System Vehicle Maintenance System
Basic Advanced Basic Advanced Basic Advanced
6th August 7th August 13th August 14th August
18th September 19th September 9th September 10th September
28th October 29th October 10th October 11th October
18th November 19th November 7th November 8th November 25th November 26th November
16th December 17th December 9th December 10th December

Coach Manager - Course Content

Basic Course (Coach Manager Express & Coach Manager) Advanced Course (Coach Manager)
Setup Setup
Clients Security
Drivers & Vehicles Data Titles & Codes
Quotations User Defined Reports
Private Hire & Contract Bookings Pricing System
Diary, Allocations & Scheduling Locations & Pricing
Coach Manager Connect & CHX Driver, Vehicle & Day Logs
Reports Driver Duties
Work Tickets Design of Grids (including Use of Warnings)
Invoices & Sales Ledger Driver Hours Checks
System Administration & Backup Coach Manager Online & CHX
Licence Check integration Licence Check integration
Driver walk around check application Driver walk around check application
New Features New Features

Tour Booking System - Course Content

Basic Course (Setup) Advanced Course (Operation)
Setup Clients & Agents
Parameters & Security Departures
Seating Plans, Pick-up Points, Accommodation & General Items Passenger Bookings (Direct & Agent)
Tours Invoices
Tour Departures Reports
Tour Vehicles Sales Ledger & Financial Reports
Website Design & Setup System Administration & Backup

Vehicle Maintenance System - Course Content

Basic Course (VMS Express & VMS) Advanced Course (VMS)
Setup Setup of Bays & Locations
Statutory Safety Requirements The use of the Workshop planner
Maintenance Items The use of the allocations grid
Activities Warnings and how they are managed
Vehicles Workshop Optimiser
Scheduled Activities Insurance & Certificates
Activity Diary & Six Month View Accidents & Incidents
Employees Security
Defects & Nil Defects Employee Skills
Unscheduled Activities Employee Log
Job Cards (Including Overview of EJC) Activity Rate Analysis
Tyre Module overview Job Cards (Including Overview Of EJC)
Reports Walkaround Check Overview
System Administration & Backup Tyre Module overview
Walkaround Check Overview DVSA Earned Recognition
DVSA Earned Recognition Stock Control Module (where applicable)
Questions & Answers Invoicing & Sales Ledger Module (where applicable)
Questions & Answers

Course places are free of charge to clients with a current subscription or software maintenance agreement and are limited as follows:

System Users Free places per annum
Coach Manager 1 to 5 2
6 or more 4
Coach Manager Express 1 to 5 1
6 or more 2
Tour Booking System 1 to 5 2
6 or more 4
Vehicle Maintenance System 1 to 5 2
6 or more 4
Vehicle Maintenance System Express 1 to 5 1
6 or more 2

Courses are designed to provide users with a good working knowledge of the systems as detailed above. No previous system experience is necessary, however, it is recommended that users attending the Coach Manager or VMS advanced course, should have attended the appropriate basic course first. TBS users concerned solely with the day to day operation of the system, as opposed to the setup of the system, may attend just the advanced (Operation) course.

Places are strictly limited and must be booked in advance. Additional places are available for £195.00 excluding VAT.

Courses start at 10.00 hours and are generally finished by 16.00 hours. There is a short break for lunch. For further information about course content and availability please call us on 01904 692269.

The construction of our new client training centre will commence on Monday 3rd June and is scheduled to last until Friday 20th December. The centre is an extension to our existing offices and the contractors will be taking over our entire car park for the duration of the build. During this period all training courses will take place at the Mercure York Fairfield Manor Hotel, Shipton Road, York, YO30 1XW. There is ample free parking at the hotel. A 15% discount on an overnight stay is available when you book direct with the hotel and mention you are attending a Distinctive Systems training course. Courses will revert back to our own site in early 2020.

A visual of our new client training centre.

New Training Centre