All our courses have been tailored based on feedback from previous course attendees and while no system experience is necessary, they are targeted at established systems that have already been setup with clients. Courses are designed to provide users with a good working knowledge of the systems as detailed below.
As of 2024 we will be adding in two new courses for your staff to be able to attend, these will be purely online courses. The first of our new courses will target the website functionality of both TBS and Coach Manager. The second of our new courses will cover the stock control module of the VMS system for those of you that have this add on module. Full details of content will be detailed below.
Classroom courses take place in our new purpose-built training centre at our office in York. Each course is open to a maximum of eight attendees, so please be sure to reserve as soon as possible if you'd like to come on one.
When oversubscribed, we maintain a waiting list for each course. If you have reserved a place but find you can't attend, then please let us know so that someone else can have it.
Eligible clients have an annual allowance for classroom-based courses which is detailed further down the page.
As an alternative to physically attending classroom courses, eligible clients can attend online courses via GoToWebinar.
The content for online courses is the same as it is for classroom courses. However, the way it is presented is adapted for an online audience. it can be harder for attendees to concentrate than it is in a classroom environment, so the day is broken down with suitable breaks given throughout the day.
There is no limit to the number of online courses eligible clients may attend. To reserve your classroom or online place please email training@distinctive-systems.com
Coach Manager Basic |
Coach Manager Advanced |
Tour Booking System | Vehicle Maintenance System | Stock Control | Online Elements |
---|---|---|---|---|---|
Mon 13th May (Online) | Tue 14th May (Online) | Thu 16th May (Online) | |||
Thu 20th Jun (Classroom) | Fri 21st Jun (Classroom) | Mon 10th Jun (Classroom) | |||
Mon 8th Jul (Online) | Tue 9th Jul (Online) | Mon 15th Jul (Online) | |||
Mon 5th Aug (Classroom) | Tue 6th Aug (Classroom) | Mon 19th Aug (Online) | |||
Thu 5th Sep (Online) | Fri 6th Sep (Online) | Thu 19th Sep (Online) | |||
Thu 10th Oct (Classroom) | Fri 11th Oct (Classroom) | Mon 21st Oct (Classroom) | Mon 28th Oct (Classroom) | ||
Mon 4th Nov (Online) | Tue 5th Nov (Online) | Wed 27th Nov (Online) | |||
Thu 12th Dec (Classroom) | Fri 13th Dec (Classroom) | Mon 2nd Dec (Online) |
Courses are free of charge for clients with a current subscription or software maintenance agreement. Clients have an annual places allowance to attend classroom courses as detailed in the following table.
System | Users | Free courses per annum |
---|---|---|
Coach Manager | 1 to 5 | 2 |
6 to 12 | 4 | |
13 or more | 6 | |
Coach Manager Express | 1 to 5 | 1 |
6 or more | 2 | |
Tour Booking System | 1 to 5 | 2 |
6 to 12 | 4 | |
13 or more | 6 | |
Vehicle Maintenance System | 1 to 5 | 2 |
6 to 12 | 4 | |
13 or more | 6 | |
Vehicle Maintenance System Express | 1 to 5 | 1 |
6 or more | 2 |
There is no limit to the number of online courses eligible clients may attend.
Please note that we reserve the right to cancel the courses on short notice due to low attendance. For classroom-based courses we advise that you book any travel and accommodation that can be cancelled.
Places must be booked in advance for both classroom and online courses. To reserve your classroom or online place please email training@distinctive-systems.com.
Full day courses will start at 09.30 hours, and we aim to be finished by 16.30 hours. There are appropriate breaks taken through the day to help with concentration.
Our two new ½ Day courses will begin at 09:30 hours and aim to be finished by 13:00 hours.
For further information about course content and availability please call us on 01904 692269
Basic (Coach Manager Express & Coach Manager) | Advanced (Coach Manager) |
---|---|
Setup | Setup |
Clients | Security |
Drivers & Vehicles | Data Titles & Codes |
Quotations | User Defined Reports |
Private Hire & Contract Bookings | Pricing System |
Diary, Allocations & Scheduling | Locations & Pricing |
Coach Manager Connect & CHX | Driver, Vehicle & Day Logs |
Reports | Driver Duties |
Work Tickets | Design of Grids (including Use of Warnings) |
Invoices & Sales Ledger | Driver Hours Checks |
System Administration & Backup | Coach Manager Online & CHX |
Licence Check integration | Licence Check integration |
Driver walk around check application | Driver walk around check application |
New Features | New Features |
TBS Express and TBS |
---|
Setup & Security Overview |
Seating Plans, Pick-up Points, Accommodation & General Items |
Tours |
Tour Departures |
Tour Vehicles |
Clients, Agents & Bookings |
Departures, Invoices & Reports |
Sales Ledger & Financial Reports |
Website Overview |
VMS Express & VMS |
---|
Vehicles |
Activities |
Scheduled Activities |
Activity Diary, Six Month View, Optimiser* & Planner* |
Employees, Skills* & Logs* |
Walkaround Check Overview |
Defects & Nil Defects |
Accidents* & Incidents* |
Unscheduled Activities |
Job Cards (Including Overview of EJC) |
Tyre Module overview |
DVSA Earned Recognition |
Reports |
Security & Setup overview |
Questions & Answers |
* Items only available in the Full version of VMS |
Stock Control |
---|
Parts & Suppliers |
Order process |
Activities |
EJC Stock process |
Supplier invoicing |
Reporting |
Questions & Answers |
Online Elements |
---|
Corporate Sites |
Image Sizing |
SEO implementation |
Theme Designs |
Coach Manager Portals |
TBS Tour Pages |
Electronic Job Card |
Questions & Answers |