To help ensure clients get the maximum possible benefit from our systems, we hold regular training courses at our York offices. Every member of our training team has been recruited from our client base and has several years of real world experience using our systems in an operational environment. As a result each is ideally placed to help you and your staff achieve the maximum benefit and utilisation from our systems. Courses are free of charge for all users with a current subscription or software maintenance agreement.
After suspending our training courses in March 2020, we are delighted to announce they will be returning in September 2021.
The programme below is a fairly tentative one while we reassess demand across our three products. If we find the demand for TBS or VMS courses is higher than we have allowed for then we will increase their frequency.
In order to ensure a safe level of social distancing we are limiting each course to just four attendees. There will be two rows of two desks with one attendee on each. Person to person spacing to the side will be 1.5 metres and the rows will be 2 metres apart. Our trainer will sit at a separate desk at the front facing the attendees and will be approximately 2 metres from the nearest. The presentation will be on a 75" monitor at the front of the training room. The training room itself has four small high level windows so as to ensure a good level of natural ventilation.
All attendees will be expected to be fully vaccinated, so please confirm that you meet this requirement when reserving your place. Every member of our own staff has now been fully vaccinated. Please click here to view our Covid risk assessment which includes a full description of all the precautions we have put in place.
As there are only a very limited number of attendee places available at present, please be sure to reserve as soon as possible. We will be maintaining a waiting list for each course, so if you have reserved a place but find you can't attend then please let us know so that someone else can have it.
To reserve your place please email firstname.lastname@example.org.
It is our intention to start recording all the early courses with a view to making them available online for our clients. Each day's course will be broken down into around six one-hour sessions and will be available on demand for clients with a current subscription or software maintenance agreement.