Tour Booking System software

Key Features

  • Microsoft SQL Server database based system with website and online booking engine hosted on the Internet at your own premises and fully under your own control. No third party website design and maintenance costs, no third party hosting costs and no separate data uploads
  • Fully automated data driven website generated entirely from details entered into the in-house reservation system in plain text - absolutely no knowledge of HTML required
  • Guides both agents and direct clients effortlessly through each step of an online booking acquiring and verifying the details of each passenger along with their choice of seat, room type, supplements, insurance and standard or home pick-up
  • Where required handles fully automated web discounts, premium seat supplements, pick-up supplements and credit card surcharges
  • Shopping basket facility allows clients to make several bookings and then pay for them with just a single card payment
  • Secure processing of online payments with booking confirmation, invoice and insurance certificate emailed automatically to the client on receipt of authorization
  • Client login facility allows existing clients to view their current bookings, make online balance payments and update their contact details
  • Available tours, dates, prices and resources created and maintained using the in-house reservation system
  • Highly flexible and fully user definable accommodation and supplement structure can handle complex room variations with choice of multiple hotels and, where required, multi-centre tours
  • Online brochure constructed automatically from details entered against each tour in plain text and includes detailed overview, day-by-day itinerary with meal codes, further information, standard pick-ups or home pick-up areas with Google Maps, unlimited pictures and unlimited useful links
  • Flexible user definable menu system for navigating tours with date orientated search facility allows clients to find the tours they're interested in with ease and lets them check both pricing and availability before commencing an online booking
  • Online call back facility makes it easy for clients to speak to a member of your reservation staff or provides an alternative to booking online
  • Additional in-house reservation system features allow for the easy creation of supporting corporate pages including home page details, contact information with Google map, agent locations with Google map, our staff with images and job titles, our fleet with images and facilities, booking conditions and FAQs
  • Powerful waiting list facility with alerts raised automatically the moment resources become free
  • Extensive administrative reporting covering tour performance analysis, sales analysis, cost analysis, insurance transactions, options and booking statistic
  • Extensive financial reporting covering agent statements, aged debt analysis, card payments, outstanding balances, unallocated payments, advance payments, sales daybook, cash book and nominal analysis
  • Extensive operational reporting covering final confirmations, seating plans, passenger lists, rooming lists, standard pick-up and set-down requirements, home pick-up requirements, special needs requirements, luggage labels and passenger registration list
  • Client database with extensive mailing features integrated with the Postcode Anywhere online cleansing and de-duplication service (subscription required)
  • Extensive integration with Microsoft MapPoint geo-location and route optimization facilities
  • Integrated with our industry leading Coach Manger charter and contract booking system

    Please note that the website, online bookings and some other facilities are not included in TBS Express.

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