Coach Manager Tour Booking System Vehicle Maintenance System
Basic Advanced Online Basic Advanced Basic Advanced
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Course Content
Courses are designed to provide users with a good working knowledge of the systems as detailed below. No previous system experience is necessary, however, it is recommended that users attending the Coach Manager or VMS advanced course, should have attended the appropriate basic course first. TBS users concerned solely with the day to day operation of the system, as opposed to the setup of the system, may attend just the advanced (Operation) course.

      Basic Course (Coach Manager Express & Coach Manager)

  • Program Installation
  • Setup
  • Design & Use of Codes
  • Clients
  • Drivers & Vehicles
  • Quotations
  • Private Hire & Contract Bookings
  • Diary & Allocations Functions
  • Scheduling
  • Confirmation Letters
  • Reports
  • Work Tickets & Invoices
  • Sales Ledger & Financial Reports
  • System Administration & Backup

      Advanced Course (Coach Manager)

  • Setup (including MapPoint, Email & Fax)
  • Security
  • Data Titles
  • User Defined Reports
  • Pricing System
  • Locations & Location Pricing
  • Driver, Vehicle & Day Logs
  • Driver Duties
  • Design of Diary & Allocations Grids (including Use of Warnings)
  • Driver Hours Checks
  • Coach Manager Online
  • Contract Passengers

      Online Components Course (Coach Manager)

      Part 1 - Hosting at an ISP
  • Domain Names and Hosting at an Internet Service Provider
  • File Transfer Protocol (FTP) Client
  • Uploading Themes and Scripts
  • Coach Manager Online Website Basic Settings
       Part 2 - Website Construction
  • Corporate Website
  • Main Menu
  • Navigation Bar
      Part 3 - Self Hosting
  • Domain Name Servers (DNS)
  • Web Servers
  • Microsoft IIS and Creating the Coach Manager Online Website
  • Configuration
       Part 4 - Additional Components
  • Quotations
  • Client Access

      Basic Course (Setup)

  • Program Installation
  • Parameters & Security
  • Seating Plans, Pick-up Points, Accommodation & General Items
  • Tours
  • Tour Departures
  • Tour Vehicles
  • Website Design & Setup

      Advanced Course (Operation)

  • Clients & Agents
  • Departures
  • Passenger Bookings (Direct & Agent)
  • Invoices
  • Operations including Home Pick-ups
  • Reports
  • Sales Ledger & Financial Reports
  • System Administration & Backup

      Basic Course (VMS Express & VMS)

  • Program Installation
  • Setup
  • Statutory Safefty Requirements
  • Maintenance Items
  • Activities
  • Vehicles
  • Scheduled Activities
  • Activity Diary & Six Month View
  • Employess
  • Defects & Nil Defects
  • Unscheduled Activities
  • Job Cards
  • Reports
  • System Administration & Backup

      Advanced Course (VMS)

  • Security
  • Employee Skills
  • Employee Log
  • Activity Rate Analysis
  • Workshop Planner

Places on the Coach Manager Online course are charged at £195 each excluding VAT.

All other course places are provided free of charge to clients with a current software maintenance agreement and are limited as follows: -


System Users Free places per annum
Coach Manager 1 to 5 2
6 or more 4
Coach Manager Express 1 to 5 1
6 or more 2
Tour Booking System 1 to 5 2
6 or more 4
Vehicle Maintenance System 1 to 5 2
6 or more 4
Vehicle Maintenance System Express 1 to 5 1
6 or more 2

Course places are strictly limited and must be booked in advance. Additional places are charged at £195.00 each excluding VAT.

Courses are held in the training room at our offices in York. Courses start at 10.00 hours and are generally finished by 16.00 hours. There is a short break at lunchtime for a light buffet.

For further information about course content and availability please call 01904 692269.



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